Please allow 10-14 business days for processing. You will receive an email with a tracking number once your order has been dropped off at USPS.
Due to the nature that my ornaments are handmade, there will be slight variations from the image shown. I try my absolute best to eliminate bubbles and markings, and I never send out products that do not meet my standard of excellence. However, because these are handmade, it is impossible to make them blemish free. Every tiny imperfection makes your piece a one-of-a-kind. I view my work as art, and when you can see the details of the craftsmanship, it tells a beautiful story.
RETURN POLICY:Due to high demand and competitive shopping on drop dates, we do not accept returns at this time. We stand by our product and the craftsmanship but if your product is damaged within 30 days we will either refund or repair. This is a case by case basis and photos are required to determine the outcome. No exchanging styles is allowed.
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